"Somewhere along the line of development we discover what we really are, and then we make our real decision for which we are responsible. Make that decision primarily for yourself because you can never really live anyone else's life”- Eleanor Roosevelt (Arsham, 2005). Making decisions is a part of everyone’s life. Daily we face decisions from deciding what shirt to wear to whether or not to fire someone. The fear of making the wrong decisions is well known to any responsible manager. “As Eleanor Roosevelt said, "You gain strength, courage, and confidence by every experience in which you really stop to look fear in the face” (Arsham, 2005).
Using decision making tools and techniques help you to make the best decisions possible with the information you have available. With these tools you will be able to map out the likely consequences of decisions, work out the importance of individual factors and choose the best course of action to take. Some tools that are routinely used in commercial decision making are decision trees, 6 thinking hats, plan/do/check/act model, and the cost/benefit analysis. This paper will attempt to define and apply one very important widely used tool, the grid analysis.
Grid Analysis is making a d
It is a useful technique to use for making a decision. Score each option from 0 (poor) to 3 (very good). This is shown in Figure 2:Figure 2: Example Grid Analysis Showing Weighted Assessment of How Each Type of Car Satisfies Each FactorFactorsCostComfortFunNice look and build qualitySafetyStorageTotalWeights43124519SUV4936121549Family Car1261481041Sports car83360020Truck8324121544This gives an interesting result: Despite its cost, the SUV may be the best choice. The option that scores the highest will win. After going shopping for an SUV I may want to create another grid analysis using the different types that I am interested in. My options could be between a Ford Explorer, Toyota 4Runner, Jeep Grand Cherokee, or a Dodge Durango. Finally add up the total scores for each option. Increased complaining, a focus on reasons why things can't be done, and what seems to be a lack of active role characterize the "problem" organization. Note that you do not have to have a different score for each option - if none of them are good for a particular factor in your decision, then all options should score 0. Multiply each score by the weight of the factor, to show its contribution to the overall selection. Lay these out in a table, with options as the row labels, and factors as the column headings. The grid analysis approach would not be useful for a problem that was simple with few alternatives. My grid might look like this:Figure 1: Example Grid Analysis Showing Unweighted Assessment of How Each Type of Car Satisfies Each FactorCostComfortFunNice look and build qualitySafetyStorageSUV133333Family car321222Sports car213300Truck212233Next I can decide the relative weights for each of the factors.