Visit to an Automobile Workstation
            
            
             Introduction-
             I recently visited one of the local service stations with my class. This was part of our Dealership Fixed Operation course. Our class was accompanied by Col. Sekhon, our Dealership Fixed Operation teacher and Mr. Harmeet Bhullar our automotive technology teacher. Whole class was exited and looking forward to this visit. I especially wanted to see practically what all happens and how at the dealership. This time we visited the Joshi Auto Zone service station, C-117, Phase VII. This service station exclusively deals in MARUTI Manufactured automobiles. At entrance we saw suggestion box along with the name of different personnel¡s there for the customer. The timings were mentioned there too. There we were greeted the service supervisor Mr. Rajeev. We were divided into two groups and taken around dealership. First Mr. Rajeev showed us the job card and explained it. What work and when to be done on the vehicle is written on the Job card ,also noting of information of vehicle like VIN no etc are jotted on this when customer brings his/her vehicle to the dealership. On request he gave some of us copy of job card, which was really nice on his part. Then on inquiring we came to know that 20 to 30 vehicles are serviced here daily. 150 to 200 vehicles come for accidental repairs monthly and are mostly weather oriented. Most of the cars which get serviced here were Maruti 800 and Maruti ZEN.
             Body-
             Then we were taken inside the service station where there were 18 bays-9 in body shop and 9 in work station. There are two teams of 7 mechanics each at body shop and service station. Two mechanics on an average are stationed on each bay or more depending on the work done on vehicle. Each bay consisted of a forklift, tool box, accessories an air pressure gauge. At first bay we say a Maruti ZEN getting its axle-boot changed. From time to time Service Advisor checked on the progress made on vehicle b...