Management Techniques
"Planning: Getting Off On the Right Foot" - Linda Mohr In the presentation given by Linda Mohr, she introduced different ideas and concepts on how to start off a business on the right track. She gave several ideas to think about before entering a venture. Self assessment and the reality of what it is going to take, knowing what to expect and planning for the unexpected, knowing who to call and where to find inspiration were all topics discussed in her presentation. In the self assessment arena many people need to understand that the workload, the work hours, and the pay are all uncertain aspects of starting a business. We also need to understand the whole concept of why we are looking to start our own business and assess the risk involved. Business owners must work well under pressure and be able to adapt to change rather well. They must be able to inspire others to do well and have the drive to make the business do well. Business owners must also like to interact with people and know how to handle different personalities in relation to their employees as well as their customers. Ms. Mohr also gave the group some incite on common start-up mistakes. Many people underestimate the capital needs in starting a business. Y
Customer service must start at the top and flow all the way to the bottom. The Small Business Administration, banks, and personal savings are all options available. Having fun helps lighten up the transaction and the tension between the customer and yourself. The other classmate that presented his business was a gentleman interested in real estate and refurbishing old homes. This business can survive if they become more organized in what their mission is and what their services or products are going to be and how it is to be run. Advertising, location, type, funding and where to find help were all topics discussed by Mr. There are seven steps in dealing with an irate customer to follow. He feels that you should distance yourself from the competition and try to do things differently than they would. This shows interest in your customers and lets them know that you are listening. Home Based Business - Is It For You? - Sarah Chapman In the session hosted by Sarah Chapman, she gave helpful insight on the pros and cons of owning a home based business. Marx's presentation on marketing your company gave the group or myself some very valuable incite on how business owners should go about marketing themselves to prospective customers. This builds trust and reliance with the customer.
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Acceptance Essays
