Personal Communications Report
Goal setting, based on an incisive analysis of an individual'sstrengths and weaknesses, can be a vital aid to the development ofprofessional and personal skills. A lot, however, depends on the correctidentification of strengths and weaknesses from the perspective of thesubject matter in hand i.e. verbal and nonverbal communication skills. I,therefore, deemed it essential to begin an analysis of my verbal andnonverbal communication strengths and weaknesses, with a brief overview ofthe importance and elements involved in oral communication skills. Communication skills are an essential pre-requisite for success inone's professional and personal life. The importance of being able tocommunicate well is reflected in the fact that many employers specificallylist communication skills as a job requirement in position listings. Whileemployers place a great deal of emphasis on written communication skills,especially given the increasing use of information technology in bothbusiness and personal communication, it is interesting to note that oralcommunication skills assume far higher significance. Indeed, oralcommunication skills ranked first in importance in a survey conducted by
Though, often, a culturally and linguistically different nativelanguage can affect the use of voice in verbal communication, I personallyhave never faced a problem in this area. However, the one weakness I clearly perceivein my use of both words and voice is my inability to regulate strongemotional reactions. The latter weakness overlaps both verbal and nonverbalcommunication, as I understand that the use of anecdotes, pictorial aidsand inviting audience participation are as important as key nonverbal cuessuch as posture, rhythm, and even dress. As a result, I find that when I am emotionally upset Itend to fail in speaking clearly and expressing my intended thoughts. Logically, therefore, it follows that if my emotion shows through in theuse of verbal communication, it is bound to affect my nonverbalcommunication as well, with a sense of emotional distress showing throughin my posture and overall body language. It is important to mention herethat I think I particularly need to work on my body language, whilespeaking, in order to come through as more confident. Develop the habit of thoroughly preparing for presentations, including the defining of desired outcomes and the best possible route to achieving it, as in the development of persuasive arguments, visual aids, anecdotal supports, etc. Not only was the voicequality clearer, it seemed to come from the heart and was aided by a moreconfident body language, eye contact, and facial expression. Other strengths and weaknesses that I can identify in the area ofverbal communication skills is that generally I am considered to be a goodlistener, and therefore, am able to distill messages more effectively. Words used can either succeed orfail in communicating the intended meaning. Leading from the analysis of my verbal and nonverbal communicationstrengths and weaknesses, I do believe that the following goals will helpin developing my verbal and nonverbal communication skills further: 1. To that extent, I have never experienced uncomfortablesituations where, for instance, I have interpreted a spoken word as havingany other meaning than its given context or its use within the American orLatin American culture. The weightage assumed by nonverbal cues does not imply that explicitverbal communication is not important.
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Acceptance Essays
