Deming believed that quality was an ongoing process. He further believed
that quality had to be constantly evaluated with reference to both internal
and external environments affecting an organization. Deming believed that
management of organizations should move away from short-term thinking and
rather concentrate their effort on long-term thinking. (DeVor et al.,
1992) Creating a constancy of purpose towards improvement, strategy
planning based on long-term goals of the organization can help enlighten
the management to problems that they face. Deming believed that everyone
in the organization should be involved in constantly improving the quality
and value of the product not just the management. The quality improvement
should not be "a fad" that the management tries to impose on the worker
rather management should tray and integrates the quality principle in the
minds of all workers. Workers can be given an overview of how the
management attempts to perform the changes and the need to implement the
changes. Communication is very important during this stage of the process.
Training Setup: Tire manufacturing is the core business of the company.
Training programs will be used to help workers understand and evaluate the
core business and the role they play in maintaining the dynamics of this
core business. The training course will provide a flow chart to all
workers for their departments and business segments to help them better
understand the business-structure. A design flow diagram of this new
structure will be provided (adequately annotated) for every participating
employee. The course will offer both the employees and the management an
opportunity to evaluate any differences or misunderstandings.
Organizational learning and understanding the power bases for future
success of the company is very ...