f the company is very important. The employees will have to
             understand the importance of multiple skill development and the need to
             understand the impact of a decision on other aspects of the business.
             Understanding the financials goals of the company and the need for planning
             and scheduling is important in a worker-empowered organization. In a lean
             and JIT operational system understanding the relevance of the supply chain
             and the value addition at every point will be stressed. Employees within
             Goodyear will be taught to identify these critical features.
             A sample of training program and schedule along with the key topics that
             must be covered for any TQM program is as follows.
            
• Introductions, refreshments and creating four groups of four individuals
            
• Formal discussion of the organization's quality structure and changes in
            
• The company's quality performance review and areas identified for
            
• SWOT (Strengths, Weaknesses, Opportunities, Threats) analysis of the
            
• Evaluation of possible methods for improvement and time management for
            
• Strategy, planning and scheduling training and using of the IT systems
            
• Specialized training based on department and nature of work performed by
            
• Defining and discussing the limits and expectations of the worker
             empowerment program needed for TQM
            
• A good and reliable filing and retrieving systems for information and
             data that may be required in the future is important
             New employee training is also important. The angst and nervousness that
             most new employees feel in their first few days on the job can be reduced
             by ensuring that they are properly made aware of the tasks and
             responsibilities of their positions. (Self, 2003) The tire industry
             requires some ...