Identity Theft and Laws that Benefit the Customer
California's new law requires banks, government agencies, e-commerce firmsand others to notify customers if thieves target their computer systems(Block, 2003). "The goal is to give consumers information they need toprotect themselves," says Palo Alto Assembly Member Joe Simitian, co-Many of California's identity theft laws benefit the customer, Forinstance, credit bureaus must enable consumer to establish a "freeze,"prohibiting the credit bureau from giving report to anyone without theconsumer's consent (Privacy Rights, 2003). An identity theft victim whoprovides the credit bureau with a copy of a police report is entitled to 12free credit reports, one per month, in the 12 months from the date of thepolice report. Normally, customers would have to pay for this service. Inaddition, California law requires banks and other savings companies tocooperate with identity theft victims. These companies must provide onrequest of law enforcement or of an ID theft victim copies of applications,checks, account statements, and records of transactions initiated by anThere are also laws that protect the security of personal information,including social security numbers and drive
In the case of the thefts, thecompany actedquickly to contain the damage to clients by notifying them. The city should also provide a support and educational center where victimscan turn for advice (Benner, 2000). It also needed to better control paper documents containingpersonalinformation. "A variety of measures could be taken to improve the legislation andprocesses for preventing identity theft. This breach in security came at a time when California legislators hadalready enacted a variety anti-identity-theft laws. An employeeapparently provided clients' social security numbers and other personaldata to identity thieves. This paper proposes that consumers should be allowed to request a secretpersonal identification number (a master PIN) instead of an SSN (Peters,. Thus, companies that proactively protectthe confidentiality of their clients' data via encryption do not need to doanything further in the event of a breach in the security of that data. The SSN is viewed by creditors as some secretthat provides the identity thief access to the remaining viable credit ofthe victim. r's license numbers (PrivacyRights, 2003). Conduct a central inventory of known risks and categorize them as actionitemsfor IT or business units. Identify the problem and the root cause. The company mailed letters to about 1300 clientswho were deemed at risk. In 2003, SANS had an incident of identity theft in the spring of 2003(Bass, 2003).
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