The Future of Training in Technology
The future of training and development in the workplace over the nextfive to ten years will be impacted both by changes in the businessenvironment and technological advances. The entry of a new generation ofindividuals who grew up with computers, changing definitions of quality,and shortages of skilled workers will all impact the future of training.Training must keep up with the rapid pace of change through a constantvigilance in assessing technological and societal changes. Technology canbe a great boon to the training progress through reduced costs and trainingtime, but it is also important to consider that technology used withoutappropriate care and knowledge can actually hinder training initiatives.In a global business world, training can help offer consistency and improve In the past, training has often been seen as a secondary and oftenunimportant factor of organizational life. However, today, training isbeing seen more as "part of mainstream, bottom-line business success"(MCE). Many companies have begun to incorporate training into all aspectsof their organizations, and major firms like Lufthansa, Ernst & Young,
Training and Change In the future, training will face a challenge in keeping up with therapid pace of change in our society. Conclusion In conclusion, corporate training and development in the next decadewill continue to be largely driven by technological changes. Technology often offers impressive reductions in learning time. There is a danger inherent in using technology to substitute foreffective, thoughtful and interesting training programs. As the numberof skilled workers continues to decline, and a new generation of workersdemands increased interactivity, computerized training can offer cost andtime effective training approaches. Further benefits of this type of traininginclude immediate feedback, no wait for training, integration of video andaudio, time efficiency, and easy access to content (Holt). Leaders in the near future will be expected to integratebusiness knowledge and self-knowledge. As a result, training will playan increasingly important role in establishing such consistency. For example, Burger King in the United States has implemented a basictraining course called 'Life 101'. As such, quality in the future will move towards fulfilling themarketplace's need for "direct, work-focused results" (Klossner). Further, notesGreenagel, technology can "simply be used to extend the reach of trainingthat is not very good to begin with. Holt notes thatmultimedia, voice activation, and simulations can be an effective way toreduce training costs and decrease the time needed for employees to learnspecific materials. As such, the demand for training willcontinue to escalate in a context of continuing innovation in software andhardware (Holt). " This need to stayin touch with the basics of teaching certainly extends outside of the ITenvironment, into all areas of the corporate world. Specifically, hands on lab instruction can often significantly reduce thetime needed to learn administrative and configuration tasks.
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