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HR Departments and the EEOC

An ethical dilemma related to HR that a friend faced with their employer was difficult to resolve because there were no trained HR professionals at the site, and this led to a lack of understanding of problems and issues. It was a small organization without an HR department. The situation was ethically challenging because one of the managers favored interns, because she had been an intern herself, and felt interns were treated unfairly. Thus, interns were allowed privileges that sometimes were greater than the long-term full-time employees had. For example, if an intern and a full-time employee requested the same day off, often the intern would get the day and the full-time employee would not. My friend became frustrated with the situation and attempted to talk to the director of the company, but the director and the manager were friends, and socialized during off hours, and the director would not respond to my friend's concerns. It was here that my friend felt the ethical dilemma came into play. There was no HR professional to mediate the problem, and the director could not separate the work and personal friendship she shared with the manager. The full-time employees became more and more dissatisfied, and one by one, they


Employees who are involved in the creation of organizational programs and policies have a greater pride in their jobs, and this leads to greater job satisfaction and retention. The situation could have been resolved in a more ethical manner and with better results if an HR function had existed. The law about discrimination by employees who have certain personnel powers was new to me, as well. Thus, ongoing training and development is key to the company maintaining a competitive workforce, but also to corporate profitability. There were many things on this site that seem to be common knowledge, but many more were new information and gave me many things to think about. Alegent involved employees in retention policies, as well, which is another recommended practice. First, Alegent created an organizational culture based on employee satisfaction and involvement. Strategic HR management techniques help HR identify and retain the key employees with the most potential, and that helps Xerox retain a competent and high-caliber workforce that innovates and is open to change. Nurses work long hours, and most healthcare facilities are facing sometimes critical nursing shortages, which means nurses on staff face even longer hours. There are many alternatives to downsizing, from hiring freezes to voluntary separation programs that can help productivity and employee morale, while still cutting back on the number of employees. HR Management faces many challenges when faced with significant staff cutbacks. HR development at Xerox has played an important role in the growth and stability of the company. This ethical problem illustrates the necessity for a human resources department or human resources training even in small organizations. Alegent Health's practices match recommended retention practices in a number of ways.

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Approximate Word count = 1854
Approximate Pages = 7 (250 words per page double spaced)

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