Handling a Situation at Work
This particular situation occurred when the previous worker's shift was about to end and mine was about to begin, so I was not completely up to speed with everything that had happened and would need to be done on my shift, and the individual that was leaving his shift was likely just ready to leave and go on to whatever he normally did after work. However, there was a patient standing there that needed assistance, and while I was technically not 'on the clock,' the other individual was clearly not interested in helping the individual because he apparently was concerned that it would take too much time and he would then not be able to leave 'on time' exactly when his shift was due to be over. At the beginning of this particular situation, I indicated to my co-worker that there was a customer/patient waiting, and I saw him look at the clock and then look back at me as if to say "isn't it time for you to start work?" Me: "You want to get that customer? He's been standing there for a while now. I didn't know if you saw him or not." Other: "Can't you do it? My shift's almost up." [Unspoken: Here we go with this again. I'm standing here with my hands full, just walked in the door, and this idiot expects me to th
your shift is over now!"(Other leaves the building, visibly shaken and upset). This guy is such a jerk, and he has been for so long, and everything I'm saying is true, I'm just not saying it in a very nice or constructive way. Reflection Now that I have had the time to reflect on what happened with the case, I do think that I was not as effective as I could have been in this particular situation. You always try to weasel out of everything that you don't want to do and every time that you might get into trouble, and I'm tired of it. ] Me: "I could do it, but I haven't clocked in yet, and my hands are full, and I'm not scheduled to be on the clock for another 15 minutes yet and you are still here for another 15 minutes, which means it's your job to take care of that customer. "I may not be 'the boss,' but I have seniority here and therefore I get to be 'the boss' when the boss is not here. If the boss knew about all that, do you really think that you would still have a job?? I know that you are lazy and don't want to work and I know that you just love to get out of here early, but I also know that you need this job to pay your bills because you are always whining about that, too. It is not that I would get angry enough to hurt someone, but only that my quick temper might keep me from handling a situation in a way that would allow for the best outcome for all individuals that were involved in that particular situation. You aren't the boss, and the boss isn't here, and I have plans for tonight. Sometimes in the past it has worked, but I've decided that it's not going to work this time.
Common topics in this essay:
Happy I'm,
,
Unspoken I'm,
Ok I'll,
15 minutes,
particular situation,
clock 15,
clock 15 minutes,
10 minutes,
i'm saying,
care customers,
deep breath,
drink water,
i've covered,
'the boss',
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Acceptance Essays
