or many organizations. Only now are there indicators that organizations are starting to see real benefits in productivity and profits from the information technology revolution.
             One reason for such a delay is that the IT revolution should be viewed as a part of a whole re-engineering and refining process that is taking place at successful companies. Some of these refinements include quicker and better product development, a better sales system, improved financial controls, and predictions as well as better after-sales support. One suggestion, why it may have taken so long for companies to see real benefits from IT; "Consider the introduction of the electric motor in the last century. At first, most manufacturers kept their plants just like they did when they used steam engines and the gains from electric motors were small. It was only when firms realized that electric motors could be placed on individual machines that real productivity gains occurred." (Information Technology and Corporations. Pg. 11)
             Although many corporations expressed frustration about the length of time it has taken to achieve certain payoffs from Information Technology investments, all corporations posted significant benefits within their organizations resulting from Information Technology. It is very hard for corporations to measure productivity and profits due to advances in Information Technology since there is an overall acceptance of the potential benefits of Information Technology throughout the organization. However, individual expectations for the various systems introduced have always been set at very high levels in the initial stages of implementation. This leads to frustration among staff, both at the operational and management levels. Once the systems are bedded in and debugged, the initial frustration has been replaced with still a desire for the system to do more.
             What happens if IT is not implemented correctly? The result of the poor coord...