I would like to make use of your newspaper’s editorial column to complain about a newly opened restaurant where I was cheated.
As it was my friend Mandy’s birthday last Saturday, I decided to take her to the ‘Lucky Choice Seafood Restaurant’ for dinner. We were shown to a small table near the kitchen. There were only a few tables occupied, but when we asked for a better one, the waiter refused. After we settled down, he threw the menu on our table in a rather offhand manner. We were quite taken aback by his unexpected attitude.
While my friend was looking at the menu, I happened to glance around. Since the door to kitchen was open, I saw the chef smoking as he was preparing the food. The ash dropped onto the dish which was ready to be served. I also saw some dead fish floating in the fish tank. This was inexcusable! Cockroaches were swarming around and I even saw a rat under a chair! I regret having entered this disgusting restaurant but held my tongue so as not to upset Mandy.
Then a waiter approached and Mandy ordered a steamed fish, some vegetables and two bowls of rice. After what seemed ages, the food finally came but it looked rather unappetizing ~ the presentation was not good at all. Mandy tried a morsel of fish and she almost choked on it! Next I tasted a bit and was shocked to find the fish smelt foul and tasted so disgusting that I nearly threw up! We called the manager to complain about the stale food but he wouldn’t listen. He told us to pay $650 for the food we had not even eaten! When I argued he said, “If you are dissatisfied with the food ~ GET OUT!!!” I thought it was not reasonable to pay such an exorbitant amount of money for food we had not even touched! So we made for the door but were stopped by the rude manager who blocked our way. He said he’d call the police if we left without paying. As I did not want to cause any trouble, I paid up and we left the restaurant in...