Business Communication Challen
While the cost, and time required, in training employees to communicate effectively may at first appear to be a vast challenge, the benefits attained from a written communication class are invaluable to organizations in business today. E-mail and voice mail messages, memos and reports, sales proposals and presentations can all be overwhelming and ineffective if they are too dense, irrelevant, or hard to understand. (Information Mapping) Simply, written communication, whether in the form of e-mails, letters or presentations, constitutes a firm's first impression and, usually, establishes a reputation. Why should an organization be concerned with the writing abilities of its employees? Because its clients are, is the best answer. In the article, 7 Tips for Fine-Tuning your Business Writing Skills, Lawrence Kohn said, "And they notice errors. A misspelled name is bad public relations. Vague phrases hinder productivity. And a condescending tone can cost you business". (Kohn, 1995, p. 45) Mr. Kohn (1995, p.45) also states that some people have said that writing is quickly going out of style with the advances in technology today, i.e. e-mails, voice mails, a
This will eliminate any hardships to the organization caused by employees being absent from work to attend the writing class. corporations with combined annual revenues of more that $4 trillion, more than 40% of the responding firms offer or require training for salaried employees with writing deficiencies? One respondent stated that his company was "likely to send 200-300 people annually for skills upgrade courses like business writing or technical writing". , 2004) This tip sounds like good advice to me and is something that I feel everyone in our organization could use to their advantage. These prices are high in my opinion and would require time away from work for employees to attend multiple classes. By investing in them we are investing in our future. One writer said, "Good proofreading means carefully reading your final written work, ensuring that it is free from lack of clarity, grammatical errors, misspellings, typographical errors and incorrect punctuations". So, it appears that although some employees may already possess the ability to write, most employees probably need the help. , 2003) was another good piece of advice I found. When effective communication is paramount to the success of an organization such as ours, it is equally paramount to make sure that all employees can meet the challenge. When the organization invests in its' employees, the employees feel that they are a valuable asset. Our organization depends on business communications to get critical information to the right people quickly. Satisfied employees have higher morale which improves the turn over rate in the office thus improving the quality of work.
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Acceptance Essays
