Cross-cultural Training
Today a large number of trading companies are conducting business through out the world. Some companies make profits from the trade; some companies become failures in the business. There are many reasons relating to success or failure. However, the employees understanding of different cultures is the most important aspect when companies start businesses in foreign countries. Culture, Oxford Dictionary explains, "Customs, arts, social institutions, etc of a particular group or people" (p.347). There is much information about the cultures in which they work that employees should know. Cross-cultural training is training programs which help the employees who are going to do business in foreign countries learn the information of the different cultures step-by-step. According to Kaminsky (2000), "With the battle for talented workers being waged internationally, Canadian companies are realizing that developing a positive work environment for their multi-cultural workforce is essential to long-term success. By developing cross-cultural training initiatives, including diverse team building, cross-cultural communication, and cross-cultural negotiation, organizations w
After the cross-cultural training, most employees can learn about the different culture better than before. Example of this is Canadian Business English Institute (CBEI) located in Vancouver, B. All of factors improve the employees' ability to make profits for companies in foreign markets. After acquiring general knowledge, the employees should go a step further. The employees can easily be confused by their behaviors when the points are conflicting. Training 3 Cross-cultural training can be separated into two major parts. In some situations, the knowledge from cross-cultural training is different from daily life. Different cultures have different standpoints to society, economy, religion, and family. Furthermore these employees deeply understand the situation of the foreign country, so they know how to conduct the business in that country. Training 5 Despite these disadvantages to cross-cultural training, the benefits to employees learning about the cultures and countries in which they conduct business outweigh the disadvantages. People shake hands in American; people usually bow to each other in Japan. It can be dangerous to the companies in terms of their general and domestic. Learning about these cultures, understanding situations in foreign countries, and knowing how to deal with these situations help companies success in foreign areas. ill be more competitive in the global economy" (p. Through the cross-cultural training, the employees learn about the different cultures; understand the situations in foreign countries; know how to deal with different economies, and then these employees may success in global business; thus, cross-cultural training is necessary in today's business world.
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