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Interface Agents: A Current Re

During the last decade, a growing number of research projects both in academia and industry embarked on the development of life-like agents as a new metaphor for highly personalized human-machine communication. Due to advances in computer graphics, the realization of visually appealing agents, either based on real video, cartoon-style drawings or even model-based 3D graphics, has become manageable. The visual appearance of a life-like interface agent is, however, only one side of the coin. To be useful, however, agents have to behave in a reasonable and natural manner.

An interface agent has been defined as "a computer program to provide assistance to a user dealing with a particular computer application" (Meas, P. et al, 1993). Interface agents can be used to perform a variety of tasks as they communicate with the system user or other agents these tasks may include information filtering and retrieving, scheduling meetings, mail management, device control, etc. More advanced interface agents are termed ‘Intelligent’ if they learn by "watching over the shoulder" of the user and detect patterns and regularities in the user's behaviour. Intelligence introduces a stronger notion of agency. Intelligence gives an interface agent the a

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Jennifer greets visitors as they enter the Samson Pavilion at a virtual auto show and engages them in a dynamically generated five to ten minute dialog and presentation of Samson vehicles. Others claim they are too limited and might even be socially destructive. autonomy towards the user and the environment, 2. ) would state that motivation may be increased, and novice users may find it easier and more comfortable when getting started with a system. Zgorski, “Internet Home Alliance Opens Its Doors”, http://content. It is suggested that the use of avatars would be particularly beneficial in this area, to guide novice users around the home system, and allow them to fully utilise all provided functionality. Bob was never widely adopted, and has now been consigned to the history books as one of Microsoft’s greatest failures. Her animated 3-D face and body act in real-time, coordinated with the events of the conversation and coloured by her mood and personal style. Moreover, the PlainTalk face doesn't personify the computer; it's really a cue that tells users when the PlainTalk software is ready for commands or when it can't recognize a command. ” The Knowledge Engineering Review, 10 (2), pp. These avatars are currently controversial ways of representing agents in interface design.

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