Communication in the Workplace
Companies all across the world share one common goal, they must be able to communicate effectively in order to maintain continuous growth and market share. Effective communication is an art that requires the speaker and listener to pass information from one to the other and have complete understanding. The movie "Cool Hand Luke" is known for the line, "What we have here is a failure to communicate"; you will find this to be true when dealing with conflict and misunderstandings in the work place. Communication is plagued with many different obstacles that impact the listener's ability to understand the person trying to relay information. Ineffective use of communication results in the duplication of work and it also wastes a company's time and money. Companies must strife to eliminate the practice of poor communication. As the work environment becomes more diverse, companies will be required to demonstrate stronger communication skills. Diverse cultural influences are just one of the many causes of poor communication. Developing and practicing good communication will lead to better quality of services as well as increased productivity. The first target of attack in a wartime situation is deploying the destruction of the enemy's co
Form of sending the message is called channeling. This is called decoding, which results in the transfer of information from one person to another. The receiver could not be applying effective listening skills. There are many types of communication tools in today's work place. Resulting in better employee relations within the company. The art of communication has been improved with the advancement of technology. I will attempt to define communication, describe a few of the communication tools available in the workplace, clarify the communication process, and explain some of the known barriers that prevent effective communication. Good communication means that the idea is perceived the same by both the sender and the receiver. Several factors such as listening skills, cultural back grounds, and selective perception have an affect on good communication and very few companies practice giving effective communication. A company that does not recognize the need for good communication skills is setting its self up for failure. There are now tracking devises that prevent misuse of company time, and employees have been given the flexibility to stay at home and work. To improve speech communication a person should practice speaking in front of a mirror or read out loud. It must pass between a source known as the sender and receiver. Knowledge of the process will result in efficient use of communication tools such as the phone and computer. * Conference phone - An instrument that is used to improve company efficiency.
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