Communication in the Workplace

             Companies all across the world share one common goal, they must be able to communicate effectively in order to maintain continuous growth and market share. Effective communication is an art that requires the speaker and listener to pass information from one to the other and have complete understanding. The movie “Cool Hand Luke” is known for the line, “What we have here is a failure to communicate”; you will find this to be true when dealing with conflict and misunderstandings in the work place. Communication is plagued with many different obstacles that impact the listener’s ability to understand the person trying to relay information. Ineffective use of communication results in the duplication of work and it also wastes a company’s time and money. Companies must strife to eliminate the practice of poor communication. As the work environment becomes more diverse, companies will be required to demonstrate stronger communication skills. Diverse cultural influences are just one of the many causes of poor communication. Developing and practicing good communication will lead to better quality of services as well as increased productivity. The first target of attack in a wartime situation is deploying the destruction of the enemy’s communication lines. The inability to communicate will result in the enemy not having the ability to organize and function in full potential. A company that does not recognize the need for good communication skills is setting its self up for failure. I will attempt to define communication, describe a few of the communication tools available in the workplace, clarify the communication process, and explain some of the known barriers that prevent effective communication.
             The dictionary defines communication as the exchange of thoughts, messages, or information, by speech, signals, writing, or behavior. In the workplace this is applied to all job tasks. Communication is the ability to transfer inf...

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