Starbucks
Howard Schultz, part owner, the former CEO of Starbucks, and now the global strategist says that he believes Starbucks is only in the "infant stage" in terms of growth, with an amazing 7500 stores world wide and an average loyal customer visiting the store 18 times a month. This statement may seem hard to believe, but Howard Schultz has turned Starbucks into a high performance organization (HPO), doing what was right for his employees and customers. Schultz grew up in public housing in Brooklyn NY. His father worked for minimum wage and had no health benefits. His father was hurt on the job, and there was no way for their family to have income. Schultz took this into consideration when growing Starbucks into what it is today. He wanted a company that his father never got a chance to work fo
Each store is run exactly the same whether it is in Charleston, Prague or Sydney. They practice "just in time supply" keeping overhead costs of storing the beans down. Starbucks offers health insurance to employees working over twenty hours a week, and offers employee stock options. They have learned from their mistakes, the only country that the Starbucks model has not worked in was Israel. All the recipes for coffee and beans are roasted the same way internationally. Their employees are mostly young people, people who can't usually afford health care. The Starbucks model encompasses all of the attributes of a HPO; they have employee involvement in terms of their employees interacting with customers in a small and somewhat intimate atmosphere. Schultz said that they will not rule out tying to go back to Israel, but not until a more peaceful time. Starbucks has lower turnover, and higher employee loyalty because of their involvement. On average the people who are regular customers at Starbucks go 15-18 times a month. The organization sets high standards for themselves but they also uphold high standards for their employees, as a result their employees receive more benefits than most retail companies. I am also a free enterprise entrepreneurial person who likes to see someone of Schultz's background make it big. In addition to having American music playing and American drink names.
Common topics in this essay:
Brooklyn NY,
Prague Sydney,
TQM Starbucks,
CEO Starbucks,
Israel Starbucks,
Schultz Starbucks,
Howard Schultz,
HPO Total,
starbucks self,
starbucks model,
times month,
howard schultz,
|
Acceptance Essays
