Leadership
"Leadership is a dynamic relationship based on mutual influence and common purpose between leaders and collaborators in which both are moved to higher levels of motivation and moral development as they affect real, intended change. (Kevin Freiberg and Jackie Freiberg, NUTS! Southwest Airlines' Crazy Recipe for Business and Personal Success, Bard Press, 1996, p. 298) In this paper I will show how directing and controlling are part of a manager's job. In addition, I will show how directing and controlling affect the successful implementation of my human resources strategy.According to Ronald J. Ebert and Ricky W. Griffin in their book, Business Essentials Fifth Edition, when directing, a manager works to guide and motivate employees to meet the firm's objectives. I believe directing is an integral part of a manager's job. When a manager directs employees in a motivating and
In their Special Reports Volume 6, Effective Management Through Measurement, Managing Job Satisfaction, Bavendam Research Incorporated reports that employees with higher job satisfaction: * believe that the organization will be satisfying in the long run * care about the quality of their work * are more committed to the organization * have higher retention rates * are more productiveMorale is defined as the overall attitude that employees have toward their workplace (Ebert, Griffin). " He goes on to say that "the control process is a continuous flow between measuring, comparing and action. In addition, managers will realize success because the employees will respect them and look to them as leaders. It is imperative that managers motivate and lead employees in a way that makes them feel positive about their job and the contributions they are making to the company. A manager should know when company performance is waning and be able to adjust operations to compensate in order to get the company back on track. In addition, I will show my employees how much I value them by giving them ongoing training, career development programs and compensation packages. " Controlling is an essential function of a manager's job. My goal is to hire, develop and retain a workforce that will help my company achieve its goals. There are four steps in the control process: establishing performance standards, measuring actual performance, comparing measured performance against established standards, taking corrective action. I know that by doing this I will heighten job satisfaction and morale. Therefore, I will hire managers who understand that by directing with positive reinforcement and controlling with the company's best interest in mind not only will bring success to the company but also to them. In his article, Management Modern, Supervision, Gemmy Allen states that "the controlling process ensures that plans are being implemented properly. Directing and controlling are essential to my human resources strategy. The process of monitoring a firm's performance to make sure that the firm is meeting its goals is called controlling (Ebert, Griffin).
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