Sales ethics

Length: 8 Pages 1935 Words

What is Business Ethics The rightness and wrongness of motives and behavior in dealing with others that encompasses moral principles is called ethics. Here people choose between two or more courses of action. Ethics is an important factor in interpersonal relationship where persuasion and leadership are involved, and it becomes still more important when one person must rely on the objectivity and integrity of another person. Simply stated, ethical conduct involves an individual following established, accepted moral principle of his or her own profession. It also a personal view of what is right or wrong (Linsay, 2001). Ethics provides a basis for deciding what is right or wrong in a given situation. Ethical standards for a profession are based on society’s standards, most industries have developed codes of behavior that are compatible with society’s standards. Abiding by these standards promotes goodwill and builds long-term relationships. The trust that these practices bring to the market place reduces the risk of buying. The fundamental ground rule for such a salesperson is “the welfare of the customer comes first and foremost”(Maurice & Jessie, 1992). Why are Ethical Standards Necessary in Professional Selling Continue...


More sample essays on Sales ethics

    Ethics & Sales Managers
    Ethics & Sales Managers. Ethics and Sales Managers. Sales managers play very important roles in developing and creating a sales force .... (851 3 )

    Ethical Sales Persuasion
    .... No wonder it can serve as a haven for dishonest people and ridicule! Now, with all this in proper perspective, let us look closer at the issue of sales ethics. .... (4768 19 )

    Ethics What Are they
    Ethics What Are they. .... or service must identify and evaluate the main means of communication such as advertising, personal selling and sales promotion, depending .... (7847 31 )

    Ethics What Are they
    Ethics What Are they. .... or service must identify and evaluate the main means of communication such as advertising, personal selling and sales promotion, depending .... (8400 34 )

    Ethics and Computers
    .... If the mistake is found the new sales representatives and employee will all .... According to the (Markkula, 2003) Center for Applied Ethics, there are five points .... (2039 8 )

For example, a salesperson once informed that the late delivery of a critical computer part had been caused by a "screw up of an air express firm. Sales managers provide another important role model. Like trust, credibility takes time to build and depends heavily on your professional reputation. We strongly support the premise, "Bad ethics is bad business and unethical sales practices will ultimately destroy relationships with customers. Factors Influencing the Ethics of Salespeople In the field of personal selling the temptation to maximize short term gains by some type of unethical conduct is always present. The company has purchased full page newspaper ads to apologize for the "intolerable deceptive sakes practices. The temptation to take the easy road to achieve short term gains is always present. According to Barton Stephen (2001), legal principles guide market exchange relationships. Schulte realized that the sales approach recommended by his sales manager would require that he mislead his established customers. Although top management personnel are usually far removed from day-to-day selling activities, they can have a major impact on salespeople's conduct. Salespeople are often in sales contests to increase sales of certain products. If you help your customers with what they need, they will come back to you for what they want. What is good for the customer must always supercede what's good for me. Some salespeople feel justified in making holdback sales to fit within the guidelines of the contest.

PROFESSIONAL ESSAYS:

Ethics in Marketing
the new preference for less alcohol, has resulted in fewer sales despite more So, the conclusion of this research is that ethics in marketing favors allowing (3831 15 )

Marketing Ethics
launch dates, financial data, and marketing sales plans were to remain credible with consumers, the larger firms believed an industry code of ethics was needed (2175 9 )

Code of Ethics
profit only or for-profit alsoùand what ethical limitations must be imposed on these types of sales. Then it should add the new rule to the code of ethics. (1387 6 )

Ethics and Business
This research considers the influence of theology on ethics, and examines the professionals and business students are coming to realize that sales and profits (10049 40 )

Internet Marketing Ethics
it is not necessary to apply this more severe test to marketing ethics in order ages 4 through 12 had a direct influence on $170 billion in sales of products (2305 9 )

Microsoft Ethics
There appear to be many who feel that using Microsoft and ethics in the hand, argues that is had done nothing unethical in building company sales from $16,000 (1217 5 )