To deal with hackers who break through office systems through the Internet it is important for information managers to understand their enemy well. If they have sound background knowledge about hackers, they might be prepared to deal with them in a much more effective method. Hackers are very educated often mostly university or high school students who try to break through systems for which they have no authorization. They deal poorly with people, have few friends and less relationships, but at the same time are very smart. Therefore they revert to computers because they know computers will not reject them. With bulletin board communication they can form social relationships but those are behind the screen, where hackers feel shielded. (Pfleeger, pp.12-13)
             Hackers justify the crime of cracking through systems by stating that nobody gets hurt in this situation. Hacking can be done without having a conflict with any human. Hackers also usually work in groups, and when they do so they become more dangerous to office systems. By sharing information they manage to put together a solution that would allow them to break in a office system. The news media has labeled hackers as mere children who play pranks. (Pfleeger, p.13) Even Amy Wohl who is a noted information systems consultant states that "the hacker risk is the smallest of the computer crime risks." (Ray, p. 440)
             Amy Wohl's statement is incorrect because due to the hacking of automated office systems millions of dollars in damages have occurred. According to the American Society for Industrial Security (ASIS) the increase attacks by hackers through the Internet has jumped to 323% since 1992. Total losses to the U.S. industry are approximately $2 billion per month. Thus it is very essential for information managers to know about the different problems hackers can create for automated office systems through the Internet. (Anthes "Hack Attack.", p.81)
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