Systems Implementation
Big Wheel Auto Insurance Company provides auto insurance coverage for licensed drivers in the state of Indiana. The company's headquarter is located in the city of Speedway where it has two strategic business units located at the cities of Waterloo and Corydon. In all, BWAIC employs approximately 150 people with internal departments consisting of the Policy, Claims, Payroll, Personnel, and Insurance Agents.Currently, BWAIC insures 50,000 policyholders statewide. Last year, BWAIC's net profit was $875,000. With certain state regulations, along with related socioeconomic impacts, the company expects an increase of new policies to underwrite. Accordingly, BWAIC is interested in positioning itself in the market where: 1) Internal exchange of information is efficient, 2) It improves its Customer Service, 3) Share information with external business contacts.To stimulate a vision within the company of leading the market in customer service through an efficient information system and to utilize the most current technologies at lowest possible cost. Internal: An improved information process where business applications provide int
The central database will be compatible to the Department of Vehicle's database server. The backbone (Bandwidth) have to support the type of data that will travel between the offices and through the customers. It is recommended that a Client/Server network is implemented through a TCP/IP protocol. Depending on the response of DMV, it accepts or declines the policy accordingly. Agents - An agent is assigned to many policies. In our review, we identify three processes: Application process, Policy modification and cancellation process and the Claims process. In the headquarter office, there will be a Remote Server authenticating the mobile Insurance Agents. The backbone of the current system to identify the size and cost-benefit of the proposed planII. The Context Diagram also is defined by its term. Likewise, they share a common interest - to achieve the best customer service possible. Claima) Amountb) Datec) Descriptiond) Numbere) Payment Amountf) Payment Dateg) Payment Explanationh) Rejection reasoni) Statusj) Coverage Amountk) Coverage Codel) Coverage Descriptionm) Date of Accidentn) Date of Policy Cancellationo) Description of Accidentp) Driver Street Addressq) Driver Cityr) Driver States) Driver Zip Codet) Driver License Numberu) Driver Namev) Driver Phone Number3. The Management report is divided into: detail report, summary report, exception report and query report. In today's information environment BWAIC needs to position itself to compete with other insurance firms with an advantage of having the best technological tools.
Common topics in this essay:
Insurance Agents,
Detail Report,
Claims Payroll,
Potential Policyholder,
Network WAN,
Policy Holder,
RECOMMENDED SOLUTIONS,
Re-Engineering Project,
Department Policy,
Holder Policy,
policy holder,
data flow,
data model,
context diagram,
policy claims,
data flow diagram,
insurance agents,
flow diagram,
customer service,
master listing,
process information,
policy holder policy,
claims reports queries,
flow diagram illustrates,
department users perform,
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