E911
The FCC E911 Regulation is Essential for Consumers In June of 1996, the FCC proposed a mandate for E-911 services. The wireless E911 order provides value-added service for all cellular phone users and consumers. This regulation has designed to implement 911 requirements for cellular, PCS and SMR carriers. The FCC has established telecommunication regulations to provide 911 access to consumers. The requirements have been planned in a three-stage deployment process. However, it was later revamped into a two-phase process. This regulation (CC Docket No. 94-102) has many different parts, which are currently under reconsideration by the FCC. Basically, the regulation requires that MLTS (Multi-Line Telephone System) providers to provide emergency service by single line residential, business telephone service and wireless services whether telephone services are in service or not. As my employer is a wireless telephone provider, I will be focusing on the wireless regulations associated with CC Docket No. 94-102. The FCC requires all cellular service providers to accept 911 calls from any wireless phone. Even those phones that have no service contract or number assigned. With wireless call
As Phase II quickly approaches, each provider must come up with and implement their plan of action to comply with the service diagramed previously. Should a handset solution be determined, most users would need to purchase new cellular phones. Each carrier must deploy the technology to provider the caller's location. Without this service, emergency personnel may not find a confused or injured consumer in a timely manner. The advantage of this part of the regulation to consumer is the convenience of having access to 911 whether you are a cellular user or not. Thus causing more signal towers and switching station to be built in each market. There is a silver lining for everyone with the regulation. Now thanks to the FCC, if this hypothetical situation were to occur, you could simply turn on your cellular phone, dial 911 and have help on the way. Telecommunication/Cellular providers were also provided with an added bonus by this regulation. Carriers would have to develop such a GPS phone for use in their markets. Refurbished and older cellular phones are readily available through cellular providers and over the Internet. The billing and location technology has caused a great amount of delay in the deployment of the technology.
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