Leadership
Any time the military or an organization makes a major change, whether it's a new customer service plan, restructuring, downsizing, or in the case of this paper a new leader, it's the job of the leadership and management teams to communicate the new change effectively. "An organization will take on the personality of its top leader" (Phillips, pp 63-4). This famous quote by Abraham Lincoln is as true and accurate in today's organizations as it was over a hundred years ago. The leadership team must enlist the support and cooperation of the employees during these times. If senior leadership does not, both the policies and leadership styles that come with a new leader will inevitably create more turmoil than progress. In this paper the author will discuss and analyze how the entire leadership team (new leaders, senior leaders and middle management) should effectively communicate to the work staff when a new leader takes charge of an organization. The first actions take place before the new leader's first day. There is always a planning phase where senior management starts to target first line supervisors. This planning phase allows senior leaders the ability to communicate change directly. The planning phase is not self-pr
The better middle management's communication, the more satisfied employees are with all aspects of their work life and with their work centers. With such a vast work force the Air Force leadership must use a wide range of infor!mation delivery tools to get their message out. Research indicates information transmitted through the grapevine is approximately seventy percent accurate; in some organizations as high as ninety percent (Smeltzer, pp 235). The first and largest branch was Security. A communication study, conducted by Dr Paul Nystrom, found that the quality of the relationship with one's boss or supervisor was three times more powerful in predicting organizational commitment than any other work place variable. They must become comfortable communicating messages with less than complete certainty. Recent studies in the field of leadership recognize and stress the need for building strong interpersonal relationships and bonds between all levels of an organization. Second, the information is dramatized and made grander usually about its level. Effectively communicating the facts to both the union and workers relieved the stress. When middle management and supervisors are briefing the new leader's vision and policies they need to commit to being truthful. If they used all their communication tools and communication levels they would find they could communicate probabilities quite effectively. The grapevine can be both a positive and negative beast. One of the first things senior leaders need to do is to communicate the decision to change an organization's leader. For example, the United States Air Force has over seven hundred thousand employees or members in one of four areas: active duty, civilian, guard and reserve. Ford had to spend a lot of time and money on averting a strike.
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