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business profile

The subject that I interviewed was Mike Anderson from Allstate Insurance. Mike is an agent who owns his own office and has his own employees but at the same time is also an employee himself for the Allstate Corporation. The nature of Allstate is the sales of different lines of insurance policies. Mike's office is very service oriented although they are in the sales business. He classifies his office as a retail business with the explanation that he is selling something that is not provided directly by him, rather by the company, and because what he is selling is being bought. Allstate is a company that has many people that work for it. Each of these employees is a separate agent that works as a mediator between the customer buying the product and the company selling the product. Thus, Mike's own business inside another business positions itself, as well as Mike, as an agency. Since Mike is ultimately a salesperson, what he does most frequently during the day is to interact with people and sell them a policy or assist them with one he already provides them with. Even though this is what he does most often, he finds human relations to be the most difficult thing to do. Working with people i


If they do, then the agent or whoever was calling should offer them a quote on the home and car together so the client could compare what they could pay to what they are paying. He does, however, supply his customers with his personalized pens, magnets, calendars, and business cards. The first was in the front and seemed to be for customers with payments or inquires. The company informs him of what areas that the agents need to focus on selling but that doesn't necessarily mean that there is a promotional campaign that will go along with it. Working with people isn't the easiest thing to do and he informed me that in the insurance business the calming people down and making sure you do your best to try to satisfy the customer can sometimes become quite exhausting. This seemed to work out quite well, but what was most functional about the office was the versatility. Trend exploration involves extending a pattern observed in past data into the future. He classifies his office as a retail business with the explanation that he is selling something that is not provided directly by him, rather by the company, and because what he is selling is being bought. The nature of Allstate is the sales of different lines of insurance policies. The owner of this business seemed to know very much about his business and its operations. The staff was also quite knowledgeable about the way the computer systems operated and about the products that they had to offer to their clients. Certain features such as smoke detectors and an alarm system, again along with many other factors, contribute to a final cost of a home policy; and a person's age, health, and length of the policy will all affect the price of a life insurance policy. In addition to this the office was also somewhat strategically laid out. They manufacture and send him any special promotional advertisements that he can place or hang in his office. EXTRA CREDIT The subject that I interviewed was Mike Anderson from Allstate Insurance.

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Approximate Word count = 2750
Approximate Pages = 11 (250 words per page double spaced)

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