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Analyse the ways in which resistance to change becomes evident within organisations. What strategies can senior managers adopt to overcome such resistance when implementing change programmes.1.1 Change is the process of moving from one state to another state. Just as moving house requires the massive packing of furniture and other items, change requires just as much preparations to be successful.1.2 Most people do not like change, we like things to remain the
2 analysing the present conditions in relation to the goals. Resistance can be overt or implicit. Change threatens our stability and security and we fear that we will not be able to cope with the change. Negotiation as a tactic may be necessary when resistance comes from a powerful source. 1 Senior management should then draw up a programme for the change;5. 4 Negotiation ) Another way for the change agent to deal with potential resistance to change is to exchange something of value for a lessening of the resistance. Management have to identify the perceived or real negative consequences of the change. Many motorists see this as purposeless, as the ECP was built to ease traffic congestion in the eastern part of the island. Union representatives, having stronger credibility with the members (employees) will also be the best person(s) to garner support for the change.
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