Management...Make The Right Decision
Management...Make The Right DecisionMaking the right decisions early on in the hiring process is key to the success of the company as well as the employee. The following pages will give you a scenario the problem that seems to exist with the scenario and a possible solution. I will attempt to give insight on how the situation can be rectified and also what could have been done early on, to prevent the situation from ever arising. An employee holds a position with a company. There are little supervision responsibilities associated with the position. There is lots of data entry and clerical type work that needs to be done, much like a secretary. The employee has been with the company for approximately 3 years, doing about the same type of work.Meanwhile, a management position comes available at the company that involves lots of supervision, management of data entry clerks and overseeing of a computer system that has just been implemented. It is important for the qualified person to have knowledge of the existing system in order to ascertain the differences of the new one and train new and existing users to the new system. The position also requires that the applicant have some supervisory experience. Tw
Secondly, management did not know needs for the new position. Some staff feels that management does not prepare them to excel and move up within the company or give the opportunity to gain new skills to take with them, in the event that they leave. There is some hostility toward to the previous employee for causing most of the problems that exist in this department and are in turn consistently fixing the problems that were created many months ago. Training in San Francisco allows the employee to gain some knowledge about her new area and meet others who do about or the same job as she does. Management also needs to make sure that they have planned for the future in regards to the technology they want to implement in the future, hiring the most qualified applicants to do the job and have ongoing performance appraisals or one-on-one sessions with the employee to stay connected. In turn, she is sent to a training class to help prepare her to the new area but it is not specific to her day-to-day activities. o to three years experience with the company would also help. As I walked down the corridor the other afternoon, I overheard a conversation. This certainly could have been used for the employee above who seemed to have no idea that things were going array. There should have also been some assessment done of their current employees to determine if they were prepared to move on at the company and if their skill level corresponded with the job that they needed to do. This lapse in testing made a few other areas fall under standards and there was a major error that affected areas across the company offices. Another major problem here is that that management did not step in to try and rectify the problem, knowing it existed. The employee is trying to get caught up on all the work that was missed while she was away. This would have allowed management to rectify the situation sooner. They have brought in specialists in their particular area to help walk them through their day-to-day responsibilities.
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