Control
Control Microsoft recently rewrote its corporate user license agreement in anticipation of windows and office xp. This new agreement forces many companies to comply with Microsoft's new rules or face a software audit to discover if any pirated programs have been installed by the company or their employees. Many corporations are fearful that their employees have installed such software and therefore must comply or face legal actions. The agreement also stipulates that if the end user wishes to enter into the agreement that they must purchase the most recent edition of the software such as Microsoft windows or Microsoft office. The latest upgrade agreement eliminates the most popular and least expensive options. If the companies do not decide to use the new upgrade agreement before October first it will be significantly more expensive to reenter or renew a contract. The Microsoft Corporation is forcing many users into this new agreement that can easily cost anywhere from 33 to 107 percent more than the current agreement. Many smaller companie
The new system is unwelcome by many and criticized by more. The Microsoft Corporation takes heavy losses from pirated software used by companies every year so this new scheme can counter act some of that piracy. This does not appear to be the case. The new agrement only benefits the largest companies, and hurts the smaller ones. Microsoft claims it is doing this in an effort to make it easier on their consumers to upgrade their software, and to make it more cost effective. Software consumers must try to be less dependent on Microsoft so that they can avoid being manipulated in the future. Most customers have little choice since there are so few options, but there are still options available. Under the current agreement, if Microsoft office 2000 was purchased under a level B discount the buyer would pay $331 then $180 per copy of office xp to upgrade. Now under the new rules the user still pays the $331 for the original software then $96 per year for three years, a total of $288, a 60 percent increase in price. These few corporations do make up the bulk of Microsoft sales and thus Microsoft is keeping their major customers happy. It is estimated that sixty percent of Microsoft users that fall under the new license agreement keep a product four years or more before they upgrade. Many of these customers have been loyal to Microsoft and faithfully used their products over the years and should not be treated in such a fashion. Microsoft has a strangle hold on the operating system market, but users can find other needed programs from vendors such as Sun that have a much better customer satisfaction, and product quality rating from consumers. Unfortunately Microsoft is the most dominant player in the software application and operating system market and may users have little choice, but to pay Microsoft.
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