Effective Public Management
I have been employed in the public sector as a front-line staff worker for the past two and a half years under two different county Job and Family Services organizations. I have spent one year working with the Athens County Department and Job and Family Services (ACDJF), and one and a half years with the Fairfield County Department of Job and Family Services (FCDJFS). I have observed the different principles that Gordon Chase discussed in the essay Bromides for Public Mangers in a non-management position. During my stint as a public employee, I have spent little time distinguishing the differences between the private and public sectors. I have since formulated a new opinion since your class lecture on the public and private sectors. There are many differences that one may look over when reviewing the two. The private sectors primary purpose is to make money; with most or all the decisions being made internally. The public sectors primary purpose is to serve society, with the majority of goals and decision making coming externally (Chase, p.1). The public organization is monitored closely by individuals outside of the agency because it is the outside people whose taxes fund most public agencies. The general public is inte
All of the characteristics discussed in the article are traits that a successful public manager should possess. The agency director needs to evaluate the following:Who are we here to serve?What services are we providing now?Where do we want to go?When are we needed?Program planning is essential when working in the public sector. I believe that she has done a good job on hiring quality individuals. For example, in the past, financial penalties were imposed on county Job and Family Service agencies who failed to spend their entire allocated budget. In the private sector change must be expedited because of competition. Caseworkers are instructed to encourage both applicants and on-going clients to take a dead-end job that pays minimum wage instead of encouraging them to sign up for public assistance and being placed in training programs that would be beneficial for both the client and the state in the long-term. Supervisors appoint the best staff members to committees and special projects so that they do not remain in a routine and get burnt out. Issues may be left unattended for fear that it may create conflicts with these external players. Case stated that most public managers do not stay in a position for more than four years (Chase, p. The public manager must have qualities, such as the ability to negotiate, be persuasive, be credible, be a quick learner, possess strong management skills, and have the ability to deal with uncertainty (Chase, 9-10). If the director wants to keep his job he must get quality work from his employees. They are also responsible for the firing of the director, if need be. With all of these key players, decision making is often a lengthy drawn out process. My boss has appointed the human resource director to do all of the hiring for the FCDJFS.
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