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Failing organizations are usually over-managed and under-led

In this essay, we will examine the claim that failing organizations are usually over-managed and under-led. We will first describe the origin of this statement. We will then illustrate our interpretation from a consultant’s perspective using our own examples. Finally, we will present some concluding thoughts.

The afore-mentioned statement was made by Professor Warren Bennis, the founding chairman of the Leadership Institute at the University of Southern California’s Marshall School of Business. Prof. Bennis asserts that while no one factor makes a company admirable, the one element that makes the biggest difference is leadership. In his article titled “The Leadership Advantage” , Prof. Bennis supports his views by quoting several high-positioned leaders. For instance, Warren Buffet states: “People are voting for the artist and not the painting”. Another example is Jack Welch, the former CEO of General Electric, who once described his job in the following way: “I only have three jobs: selecting the right people, allocating capital resources, and spreading ideas quickly”. Furthermore, Prof. Bennis identifies seven key qualities of effective leaders:

1. Technical competence: a grasp of one’s field of expertise.

. . .

Second, each team member is invited to present his personal objectives during the project.

It is our opinion that failing organizations are indeed usually over-managed and under-led. But when there is lack of information, only a good leader will be able to make difficult decisions in a short period of time. Most managers are able to make well-informed decisions based on abundant data and relevant examples. The examples are categorized by Prof. After a month, we were still struggling to come up with clear ideas for restructuring. The key here is to delegate tasks in a sensible manner, with an equal load distribution (to avoid bottlenecks and burn-out). As we were working directly with the client, my company did not benefit from the knowledge we were acquiring. Eventually, the client company transitioned one of their own employees into the role. And consulting is not about project maintenance. In one of the projects I (Helmut) was involved in, I worked with a Partner who was new to the role. People skills: the ability to communicate, motivate, and delegate. A good leader examines past experiences and utilizes lessons learned to react to new situations. The need for these skills is magnified if the group possesses a diverse set of skills or is from different cultural backgrounds as is often the case in consulting.

Approximate Word count = 1744
Approximate Pages = 7 (250 words per page double spaced)

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