Online Communication In Todays World

             Group Facilitation and Conflict Resolution Techniques in the Online Environment
             What are you choosing to study? Why? What is the status quo that you will be working to improve?
             My study will revolve around the dynamics of online group communication and conflict resolution. I am most interested in this topic because my career focus is the establishment and management of online Communities of Practice (Lave and Wenger,1991). A secondary interest is my desire to improve the interpersonal communication between two groups of my peers.
             The study should help improve the basic strategies involved in building and maintaining a cross collaborative website known as the "Mentor Center". The current strategy used to update and maintain the site seems to have a lack of basic theory and structure.
             What do you already know about this topic?
             My knowledge of online group management is very limited. I hope to be more of a facilitator and source of information, than an administrator. One key area to the success of this study is Project Management. My knowledge of project management in a digital environment currently spans five years. The project management skill set I have should help me facilitate the process efficiently and successfully.
             In terms of conflict resolution, my professional knowledge is based only in theory. I have a background in international studies and interpersonal communications, with a focus on diplomacy. However, I have never acted as a formal diplomat. I hope to learn more about which theories are relevant and which are just theory.
             What is already known in the field about this topic?
             There is a vast amount of information on conflict management and mediation. My research has shown that most of the information concerns face-to-face theory and does not include online communication models. With some adjustment popular conflict resolution models should work in
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