Body Language
Body language is the way that we hold and move our bodies in when we are giving or receiving information. There are two broad types of body language: open body language and closed body language. Some body language theorists say that these are very old behaviours which date back to our early ancestors. By maintaining open body language, our ancestors showed that they had no concealed weapons hidden behind their back, their armpits or in their hands. By opening our hands, unfolding our arms and bodies we still show that we mean the other person no harm. When we have closed body language, we appear to be physically showing that we are hiding something from the other person and this can be threatening to them. These mess
Tone of VoiceHow we say something is as important as what we say. · The team members project attitudes and feelings through non-verbal communication. Eyes rolled upward are associated with fatigue. ages are often received subconsciously by the other person who starts to distrust our words and what we mean by them. The following summarizes their findings:Eye contact is a direct and powerful form of non-verbal communication. They can be negative to show disapproval such as 'No-way, No' or incredulous to show surprise such as 'Really, Incredible or Oh'. Vocal SoundsThese are short words and noises that we make to show that we are listening to what the other person is saying. For example it is possible to change the meaning of the two simple words 'sit down' just by changing our tone of voice. They can be positive to show approval such as 'Yep, yeah, exactly, absolutely'. If the team members show a true awareness to non-verbal cues, the organization will have a better chance to succeed, for it will be an open, honest, and confronting unit. An open manner is a good start to an open, frank conversation. It is possible to completely change meaning by changing our tone of voice. The direct stare of the sender of the message conveys candor and openness. Downward glances are generally associated with modesty.
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