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Direct Marketing

In the late 1800s, Richard W. Sears, a railroad clerk in North Redmond, Minnesota, acquired an abandoned case of pocket watches. Using his list of other railroad clerks throughout the Midwest, he marketed his watches with great success. Sears recognized immediately that an entrepreneur with a list of accurate names and addresses, and a stock of quality merchandise, no longer needed a store. He only needed a good message delivery vehicle and first-rate customer service. That marked one of the first and most successful direct marketing stories of all time: Sears Roebuck. The business grew to be the largest direct mail order company in the world. In 1931, its retail store sales surpassed mail order sales. And many more mail order business success stories followed. In fact, because distances between suppliers and consumers throughout the newly forming territories were so vast, and the increasing variety of merchandise being produced was in such demand, mail order opportunities seemed endless. A robust network of railroads connected countless small towns and cities, many without stores. And each community, no matter how small, was served by the U.S. Postal Service, a system established by the farsighted authors of the Constitution of t


People value the products available through direct selling and 45 percent of Americans want to buy from direct sellers. ), Electrolux (vacuum cleaners), and Avon (cosmetics). Direct mail is an expensive marketing tool because it is incredibly targeted and therefore has a higher success rate. General and image advertising can't attribute specific sales to specific advertising efforts while direct response does. Direct mail is very appealing because unlike any other form of marketing, it offers measurability. In addition, Tupperware pioneered the home-sales approach, in which friends and neighbors gather in a home where Tupperware products are demonstrated and sold. "We know that we can make two to three times more people visit sites via direct mail than through advertising," says Brady. The basis for winning direct marketing is targeting the right people with the right offer in a compelling way that generates response. A lot of companies are seeing the power of e-mail in particular to drive revenues and customer loyalty and retention. " Direct Marketing -Internet While prospecting via the Internet may be a tough nut to crack, it's clear that e-mail is well suited for keeping customers active. Direct salespeople are knowledgeable about their products and take the time to personally demonstrate and explain their products.

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