Project Management

Daveport and Prusak use the example of telephone, noting that having a telephone does not guarantee or even encourage brilliant conversation.

What can information technology do in knowledge management?

What else are included in knowledge management?

What knowledge management can do in a organization.? (knowledge management gives advantage of compertitive.

What knowledge management needs? (which is include information technology)

For a good knowledge management , information technology is not the only thing we need. There are planty thing we need to use in knowledge management.

Information technology is a essenslalg equipment (of the knowledge management.

The term ‘knowledge management’ is slippery one. Like its cousins ‘information’ and ‘ document’, there are many ways to think about knowledge management. In simple language KM is an effort to capture not only explicit factual information but also the tacit information and knowledge that exists in an organization, usually in the minds of employees in order to advance the organization’s mission. Explicit information includes reports, briefing papers, the

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There is no doubt that the knowledge management trend has been influenced by the total quality movement and other business improvement strategies. We have laid out some of the emerging ethical issues in knowledge management relating to trust, autonomy and privacy, with examples of KM software that pose potential ethical problems.

As Prichard, Hull, Chumer and Willmott notice in Managing Knowledge:’ Virtually all large firms that create knowledge management systems use information technology to organize, store and codify knowledge and make it accessible to members.

This chapter has argued that special librarians, influenced by the work of Otlet and other document lists, are well prepared to assist in organizations’ knowledge management efforts. The knowledge that employees have can include their ‘ competencies, skill, talents, thoughts, ideas, intuitions, commitments, motivations, and imagination’ (Harari, 1994,p. Special librarians have expertise in determining knowledge needs , in connecting experts with novices, in organizing and codifying knowledge, and in evaluating technology tools for knowledge storage and retrieval. Some km systems also include documents that have been gathered from external sources. Some firms use technology to help employees improve their decision making. It is up to information specialists, then, to treat the knowledge and the people responsible for it in fair and just ways that engender trust and confidence in the systems that are established. They can share the work of gathering and organizing the organization’s knowledge. Librarians are often the informal knowledge brokers in large firms (Davenport and Prusak, 1998).

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Approximate Word count = 944
Approximate Pages = 4 (250 words per page double spaced)

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