Point : information technology is just a component of knowledge management.
Daveport and Prusak use the example of telephone, noting that having a telephone does not guarantee or even encourage brilliant conversation.
What can information technology do in knowledge management?
What else are included in knowledge management?
What knowledge management can do in a organization.? (knowledge management gives advantage of compertitive.
What knowledge management needs? (which is include information technology)
For a good knowledge management , information technology is not the only thing we need. There are planty thing we need to use in knowledge management.
Information technology is a essenslalg equipment (of the knowledge management.
The term 'knowledge management' is slippery one. Like its cousins 'information' and ' document', there are many ways to think about knowledge management. In simple language KM is an effort to capture not only explicit factual information but also the tacit information and knowledge that exists in an organization, usually in the minds of employees in order to advance the organization's mission. Explicit information includes reports, briefing papers, the information on certain Websites or intranets, and other documents that are created within an organization. Usually explicit information is owned by the firm, since it is developed internally or through sponsored projects. Some km systems also include documents that have been gathered from external sources. Tacit knowledge exists within a person as result of the experience and learning of employees. It is often captured in transcripts, written reports, or electronic documents. Dimattia and oder (1997,p 33) offer this succinct definition of knowledge management:
KM involves blending a company's internal and external information and turning it into actionable via a technology platform.
As Prichard, Hull, Chumer and Willmott notice ...