Analysis of Company Software Program
The data system my auto glass company uses is called Mainstreet. This system is used by many incorporated glass companies. The program helps multiple glass companies communicate with each other. The software enables us to do everything for our business needs.Mainstreet software is designed specifically for auto glass shop needs. It is set-up to allow the user to type in the customer information and then select the insurance company. It then brings up the data for that specific company. The program will detail each insurance companies rules and regulations of billing methods. This can save a great deal of time with not having to make phone calls to find out about insurance discounts and billing informati
I feel that this is the most beneficial part of this software. All insurance companies require a VIN number to be on every invoice sent to them. The software program also has a search engine for customers. Without this software our company would run as smoothly and efficiently as it does. If I am unable to correct something on my own, I can call them and then open the communication link for our software program, then I can sit back and watch them go to work on my computer. If you type in the year and make of a vehicle it will list all the models available that year. If we have done business with a customer in the past, all the information will be retrieved when their home phone number is entered into the computer. This enable headquarters to view our sales and commissions. All of this greatly helps our company do business together, from so many different locations all over the United States. If the problem can not be fixed from their location, they are able to tap into our computers and fix the problem as if they were actually there in person. If there is an error with data sent to them they are able to view it immediately and make changes or contact us to make changes. The software allows us to make sure we are using the correct VIN number for the vehicle entered. Mainstreet also has a memory of all data that has been entered in the system.
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