E-commerce cures hospitals
1. Review the EC applications listed and classify them as B2C, B2B, c-commerce, etc.Electronic commerce is basically divided in two parts: business-to-consumer (B2C) and business-to-business (B2B). B2C involves online transactions between businesses and individuals, while B2B transactions are between businesses. Another major category is collaborative commerce, which is an electronic collaboration between buyers and sellers. When implementing EC Kaiser Permanente put into service Internet-based communications system. The system included customized Web sites for each organization with which Kaiser had a contract. This is an example of c-commerce. Kaiser's customers are whole organizations or individuals. When Kaiser's broker
Its main service is to provide efficient health care. Digitizing the supply chain cut the costs by 60% for Kaiser Permanente during the first 2 years. The patient's information can be easily shared with other doctors. Brokers can provide customers with customized rates using the intranet. An example of B2C application is when individual customers schedule appointment via the Internet or email queries. s make a sale to an individual they do a B2C transaction. The e-procurement system, which expedites shipments, reduces inventories, and cuts costs is also a B2B application. Implementation of EC improves the supply chain management. Identify the EC applications related to supply chain management. For example, digital medical records of patients are accessed in seconds and are kept on the intranet. According to the textbook, a supply chain refers to the flow of materials, information, and services, from raw material through factories and warehouses to the end customers. Digitizing the supply chain improved customer service, cut costs and eliminated paper work. Doctors and other employees can order electronically supplies, equipments and services. Other B2B examples are when doctors and other employees order supplies, equipment or services.
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