Communication Structure
When traveling outside the country to do business you want to be prepared. In order to be prepared you must know how to conduct business and how not to, so you don't end up making a mistake that can cost you or your company. In the following paragraphs we will enlighten you on how to communicate properly when doing business in Italy. We will provide you with some general guidelines and then some more detailed information on public behavior and ways to make conversations flow smoothly in Istanbul, Bonn and Milan.German companies thrive on massive written communication, and use meetings primarily as the avenue for clarifying and elaborating on the written guidelines. They directly express their ideas in both written and oral form. Germans dress more conservatively than Americans and it is helpful for visitors to look and act accordingly. Sitting at ease but upright, wearing clothes that are fashionable but not distracting are all techniques that can help enrich the communication process and relationship (Nejmantowicz, 2002). German employees tend to keep doors closed to provide boundaries and minimize interruptions (Kenna, 1994). Their personal space is slightly greater than Americans. Because their privacy i
While important business decisions are not made over the phone, expect many follow up calls or faxes. Italians dress rather formally and always carry business cards. Istanbul, TurkeyPersonal relationships are highly rated and no visitor should come straight to the business in hand without exchanging a few friendly words first. While addressing others, the easiest and most respectful way to address a Turkish professional is by his or her occupational title alone. * Germans love to talk on the telephone. Therefore, in the business world, good clothes are a signature of success. They have a strong sense of privacy and do not like questions about family, personal life, etc. Germans tend to dislike touching but do use direct eye contact. This is also true when addressing a letter. Italy's ways of non-verbal communication is very similar to that of ours in America, they both use electronic mail and typed or written letters when conducting business. Most likely you will be part of a meeting while you conduct business in Italy. * Titles are very important to Germans. "Small talk" is common among Germans. Before arranging your appointments, send a mail, includes a brief introduction of yourself and your aim. English is commonly understood, as well as German and French.
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