Denny
This will be a discussion about the Flagstar Corporation a.k.a Denny's restaurants and the journey this particular chain faced when specific issues were ignored and condoned in some opinions. There will be discussion about the company's history and some key issues and challenges faced. Also the core problem will be addressed as well as two possible solutions and finally a recommended solution to aid this once famous chain.The Denny's restaurant had a very humble beginning. In 1953 Harold Butler opens a Danny's Donuts in Lakewood California, by years end profits had grown so much in 1954 that more Danny's Donut chains emerged and it was decided to expand the menu to include sandwiches and entrees. In 1959 the chain is renamed Denny's Coffee Shops with a total of 20 restaurants serving customers by years end. The year 1968 proved very successful, Denny's now operated 192 restaurants and in 1997 the Denny's Original Grand Slam Breakfast is created, which still remains popular today. By the year 1997 Denny's opened 77 new franchise restaurants, by the years end there were 1,652 restaurants nationwide. Later issues regarding discrimination will be discussed.
All six men filed suit in 1993 for discrimination based on color. "« Denny's should also work more toward employing more individuals from different ethnicities. This couple also filed suit in 1993. Worplace diversity training should be ongoing and open discrimination should not be tolerated. "« The organization did not practice hiring minorities. This is now a strong belief of Flagstar Corporation and this has led to changes in management practices directly relating to the recruitment, training and employees who reflect the ever changing face of the American workforce. com), he was quoted saying, "If our African American guests were mistreated was it because of racism?"Recommended Solution A Workplace Diversity program would be the best solution to the overall discrimination issues faced by Denny's. Three of the six men were seated immediately, (they were white) given menus and orders were taken while the three black agents were bypassed repeatedly as new customers entered the restaurant. She sat in the lobby for over an hour and was ignored. Later he was joined by his wife, a black woman, and when the waitress returned her entire demeanor changed drastically, she became short and wouldn't look at the mans wife. Roughly twenty minutes later, she was approached by a manager who leaned down to her and whispered that she, her children and Filo were going to need to leave. If the company encompasses a diversity program change may be more openly accepted if differences are explained. "« Did not have a Workplace Diversity program in place. Now there are more blacks in upper management and managers in training, still no blacks on the Board of Directors, but there is hope nowKReferences:Internet Article from www. Most individuals believe that each and every human being is of equal worth, entitled to the same privledges an opportunities without any direct reference to race, gender, disability or age.
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