Has today's dominant marketing mix paradigm become a strait-jacket? A relationship building and management approach may be the answer. The marketing mix management paradigm has dominated marketing thought, research and practice since it was introduced almost 40 years ago. Today, this paradigm is be...

E-commerce an Introduction In the broadest sense, electronic commerce (e-commerce), is the buying and selling of products and services over the Internet. It has included the handling of purchase transactions and funds transfers over computer networks. According to the Forrester Research Study "Si...

?1.1 EXPLAIN THE VARIOUS ELEMENTS OF THE MARKETING PROCESS DEFINITION OF MARKETING K. Lopper et al. (2006) describe Marketing as a means of customer satisfaction. However, Pride and Ferrell(2012) define marketing as a creating, distributing, promoting, pricing process through which goods and servi...