The Sport of the Gods, Dunbar's final novel, presents a far more critical and disturbing portrait of black America. The work centers on butler Berry Hamilton and his family. After Berry is wrongly charged with theft by his white employers, he is sentenced to ten years of prison labor. His remaining ...

Introduction Quality in general, and service quality in particular, is a difficult construct to explicate and measure (Monroe and Krishnan, 1983). Evaluation of service quality becomes difficult owing to three characteristics that are inherent in services - intangibility, heterogeneity, and inse...

When people talk about the civil rights movement, the first thing that comes to mind is the famous speech "I have a dream" by Martin Luther King. His dream in short was to have equality among human beings. For the past thirty years, this country has been revolutionizing humanitarianism...