"Victoria's Secret, you're murdering my budget!" Proclaims regular customer Cyanne after making another online purchase from her favorite retail store. When asked to rank the company's website, the shopper admits "4.5 stars. It would have been 5 stars if I'd sto...

Dell began as the vision of Michael Dell. The company began in 1984 with a simple business concept to build computers to order and to sell directly to customers (Thompson and Gamble C-132). Dell has a history of achieving double-digit increases in annual sales. To maintain this growth, Dell is f...