nd Labor (West, 1995). Computers are working their way into every business, company, and corporation. From monitoring monthly sales figures to submitting expense reports to reading the company newsletter to storing information, it is all electronic. Computers are fusing themselves into virtually every aspect of the way a company runs, and this stirs a problem when the employees are computer illiterate. One of the major problems faced while working at Shop Etc was that the team of workers that I worked with, had no understanding of the Computer.
             The ability to use a computer keyboard, access the Internet, and complete online forms is as essential in the work force today as the ability to read and write. The computer is as fundamental today as pencils and paper. In Shop Etc. when inventory was taken, it was recorded in a file folder. What would happen if that file folder got lost? A potential problem like this could be so easily prevented if only the staff understood how to file the information in a folder saved to a computer.
             When an assistant was in need of communicating with her boss, instead of emailing her, she would call her. If her line was busy, she would wait and call again. One day I observed the women I was working for sit by the phone for a total of 20 minutes continuously trying to reach her boss because the line was busy. It never even occurred to her to email her.
             One day, working at Shop Etc., another intern and I were given the assignment of completing the "Splurge vs. Steal" page of the magazine. This page provides the reader
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