Approach and Instructions "Here's where you can really help me out! I get paid every time I show Cutco, but I can only show it to people who I've been personally recommended to and who have given me previous permission to call. While I'm cleaning up what most customers do is quickly email or call a few close friends or family members. Here's what they typically cover." (Review email/phone approach) "Would you feel more comfortable sending some emails or would you prefer to just make a few quick phone calls? Great, I really appreciate your assistance with this. While you're getting started I'll be busy for the next 5-7 minutes cleaning up. When I'm finished cleaning up if we can then take a minute to discuss who you've contacted that would be great." (Get busy cleaning) "Oh, by the way, if they're not home or even if you know they're not home, you can just leave a message indicating that you have a quick question." What customer should say: "Hi (Name). There's a college student I just met who attends _____________. His/Her name is ____________, and he/she stopped by today to show me Cutco Cutlery. He/She is earning money for school by showing Cutco products to people he's/she's recommended to, and he/she gets paid for each appointment he/she conducts, so you don't have to buy anything. I enjoyed the presentation and thought you would too. Can he/she give you a quick call about an appointment? I really think you're going to enjoy this because I did." Non Student – replace college student – "There's a nice lady/man..." and omit "for school" (3 rd line) Family and Friends – replace 1 st line – "My (niece, nephew, coworker's son, etc...) is a student at _______. After they make the phone calls or emails make sure to get responses from the customer! "Thanks, this re...