Sociotechnical perspective - an approach to information systems that involves the coordination of technology, organisations and people.
TOPIC 1 - Introduction to information systems
A collection of people, equipment and procedures that need to be carried out in order to achieve some goal.
Basic components of an information system
Input, processing, output and feedback
How do knowledge, information and data differ?
Data - raw facts that can be shaped and formed to create information.
Information - data that have been shaped by humans into a meaningful and useful form.
Knowledge - the stock of conceptual tools and categories used by humans to create, collect, store and share information.
Compare and contrast information systems literacy with computer literacy
Computer literacy - knowledge about the use of information technology, including hardware, software, telecommunications and information storage techniques.
Information Systems literacy - knowledge and hands-on facility with information technologies, a broadly based understanding of organisations and individuals from a behavioral perspective and a similar understanding of how to analyse and solve problems.
Make a profit for its owners and for shareholders
Provide a safe and workable environment for its employees
Production, sales and marketing, human resources, finance and accounting
All functions rely on information to operate successfully
Topic 2 - How business firms use information
Definition of a business organisation
A complex, formal organisation whose goal is to produce a product or service for a profit.
The major functions performed by business
Manufacturing and production, sales and marketing, finance and accounting, and human resource activities
The role of information systems within business organisations
To deal with internal organisation problems and to ensure their survival in a changing external environment
Manufacturing...