The performance expectations for the job I currently hold were not clearly
             laid out for me, as it was an informally acquired position. However, as I
             do play an integral role in a small import-export company, the performance
             expectations of the job are still relevant. The owner of the import-export
             company needed a computer literate person to perform a number of tasks,
             from shipping and receiving, invoice processing, desktop publishing and
             layout for brochures, signs, and the website, to some basic customer
             service. Basically the company was desperately in need of a "person Friday"
             who could work flexible hours. Therefore, while the performance
             expectations were not necessarily clearly delineated in print, they were
             nevertheless implied and stated in an initial interview, during which I
             gleaned more about the specific requirements of the position.
             These requirements included a thorough knowledge of word processing
             and desktop publishing applications, especially MS Word and Adobe
             PageMaker. Additionally, the candidate for the position needed to have
             basic HTML and web design skills; the company website had already been
             designed by a professional, but it needed periodic updates. Therefore, the
             performance expectations included a broad and basic set of computer
             literacy skills. In addition to these computer-based skills, the owner
             needed someone who did not mind answering the phone and dealing with
             customers periodically. This demanded a great degree of patience on the
             part of the employee as well as effective communication skills.
             Beyond the practical skills required, the performance expectations for
             this position focused on flexibility, open-mindedness, independent
             thinking, and an ability to take initiative. Flexibility entailed not only
             the hours that I was to work but also to the tasks I would perform in any
             given day. As there was no set schedule for the day's events at ...