In any organization, especially in today's increasingly competitive
             world, employees are usually under pressure to complete assigned tasks,
             meet set objectives and manage the myriad number of small and big crises
             that are common in any workplace environment. To that extent, very rarely,
             do employees welcome any change to a pattern or system of things that they
             have grown accustomed to and are comfortable with. Add to that, the fact
             that human nature, by itself, is resistant to change and you have a very
             good rationale as to why organizations must plan carefully to introduce any
             potential change, no matter how imperative or beneficial. The preceding
             facts also imply that Acme Enterprises springing a surprise on its
             employees and asking for literally an overnight switch to Cranberry
             Computer systems is inadvisable and will affect employee morale as well as
             possibly negatively impact business processes and productivity. Instead,
             what Acme Enterprises needs to do is to carefully design, introduce and
             manage the proposed switch over to Cranberry Computer Systems, if it is to
             successfully meet its objective of using the same as a vital aid to the
             Effective organizational change management is no different to the way
             business, marketing or customer management plans are developed, involving
             as they do much the same principles of: identifying and understanding need
             gaps or opportunities; developing products, services, systems or processes
             that fulfill the need or tap the opportunity; communicating the benefits of
             the changed product, service or system; seeking feedback from the users;
             and instituting a planned process of implementation that takes into account
             feedback and inputs from all players involved so as to deliver
             satisfaction. Similarly, much as a business plan involves investing in
             technological upgrades of plant, machinery and office support systems,
             which require changes...