integrate aspects from another culture.
According to Griffith et. al, (2000) culture may prove a hindrance to
successful standardization of relationship development strategies from an
inter and intra-cultural standpoint. His study examines relationships both
intra and inter-culturally, in an attempt to identify whether or not
process standardization is possible in this type of environment. Culture
has been defined as a homogeneity of characteristics separating one group
from another (Griffith et. al, 2000; Clark, 1990). Culture can in fact
interfere with effective communications when it is misinterpreted or not
wholly understood. Culture can also facilitate communication however, when
utilized correctly and efficiently. This requires adequate observation and
Jensen (2003) points out that globalization has carried with it two
implications for intercultural communication research, namely providing (1)
a new target group and professional practitione
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