idence. In the long term, the financial implications of this can also be significant, as the turnover of medical professionals will be lower. Furthermore, the potential for law suits as a result of a poor quality of nursing care will be significantly lessened with better trained personnel.
             The first of Kotter's eight critical steps is to establish a sense of urgency. When approaching the leadership section of an academic medical center, this can be done by drawing their attention to the need for residency programs in the nursing profession. Indeed, a need has been identified in the profession to provide the public with better health care by means of the nursing profession. Attention can also be drawn to the need for and success of residency programs in the professional doctor's profession. This can then be use as a basis for an argument in favor of similar programs for nurses.
             In terms of crisis, cases can be cited where potentially fatal mistakes by novice nurses could ha
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