Reflections on Sensitive Patient Care

as saying. At the same time, I did body gestures which could be interpreted as an action of eating. I paused, repeated my actions but this time I was using some simple words in the patient's dialect. Then she looked at me again and nodded her head. I was communicating verbally with her and also included the use of body gestures and facial expressions, body gestures and facial expressions are referred as non-verbal communication according to Furnell (2005). As I spoke to Child A, a thought crossed my mind that whether English was not her mother language, I thought of the language barrier that breaks verbal communication. Castledine (2002) mentions that the language barrier arises when there are individuals come from a different social background or use their own slang or phrases in the conversations.
             During the feeding I maintained eye contact. Caris Verhallen (1999) says that the direct eye contact expresses a sense of interest in the person with whom you are making the eye contact, and this is important in establishing effective communication. Evaluating the decision to feed Child A was the right one. Al
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