e interview can consist of questions asked or for feedback and thoughts on how the system should be. Interviews can be hours long. The downside to interviews is that some information received can be based on opinions of the employee or resistance of answering questions due to not wanting to change. Reviewing of system documentation can show how the current business process is performed and what is currently being used. The downside to this technique is that the information being reviewed may be inaccurate due to the lack of updates of the information; therefore informat
             ...