issues should be included in this analysis:
• Methods and formats of data input
• Significant operating constraints (workload volume, users: skills, hardware limitations, security and backup)
• Interfacing possibilities with existing hardware and software
• Processes and costs of converting existing data
Forrer and Leibowitz (1991, p.148) indicate a successful need assessment should provide 'a list of tentative selection criteria ranked to priority'. This may include:
• Maximum feature requirements, user requirements and integration requirements
• Vendor –support requirements
• Flexibility and expandability requirements
• Required hardware configurations
...